Exchange and Return Policy

✗ Exchange and return is a guaranteed right for all our customers and it includes all the products we display in our store.

✗ All products displayed in our store are subject to the exchange and return policy in accordance with the terms and conditions stated on this page.

✗ The product can be returned or exchanged if it is in the same condition as when purchased and in its original packaging.

✗ Return within three (3) days and exchange within seven (7) days from the date of purchase.

✗ Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

✗ Please photograph the product and send it, specifying the city, address, and order number, so that it can be replaced with another product if the product is damaged, has a specific defect, or is not used as agreed upon.

✗ The customer will be fully refunded if the product he received is completely different from the product description on the product page on our website.

✗  We are not responsible for any expectations regarding the customer’s use of the products that we did not mention on the product page on our website.

✗ A 30% discount or an amount not less than 25 dirhams will be deducted if the customer does not want the product and it has no defect or any noteworthy problem.